Legal
Terms & Conditions
Last updated 8 September 2026.
Kartzy is a software platform, built and run by Web Zooters (Gqeberha, South Africa), that lets small businesses list products online and receive orders from customers. These terms cover how the platform works and what Kartzy is and isn't responsible for. They're written in plain language on purpose — if anything here is unclear, contact us before you rely on it.
1. What Kartzy is
Kartzy gives a business its own online shop: a catalogue, a cart, and a way for customers to place an order. When a customer checks out, their order is sent to the business itself, on WhatsApp — Kartzy does not process payments, hold funds, or take a cut of any sale. Every transaction is a private arrangement directly between the customer and the business. Kartzy is not a party to that sale and isn't responsible for the accuracy of a listing, the quality of a product, whether an order is fulfilled, or how a dispute between a customer and a business gets resolved.
2. Seller accounts
To open a shop you register as a seller and provide accurate information about yourself and your business. New shops are reviewed before they go live. You're responsible for everything published under your account — product listings, prices, photos, and any claims you make about what you sell. You must have the right to sell whatever you list, and your listings must comply with South African law.
3. Fees
Kartzy is currently in a free testing phase for new shops. Once that phase ends, a monthly subscription applies — we'll give existing sellers advance notice of the amount and the date it starts before any charge is made. Kartzy never takes a percentage of what you sell; the only fee, if any, is the flat monthly subscription.
4. Content you provide
You keep ownership of your product photos, descriptions and shop content. By publishing them on Kartzy you give us permission to display and store that content as part of running your shop and the wider marketplace pages. We won't use it for anything else without asking you first.
5. Acceptable use
Don't use Kartzy to list anything illegal, counterfeit, or prohibited under South African law, to mislead customers, or to collect personal information for anything other than fulfilling an order. We can suspend or close a shop that breaks these terms, without a refund of any subscription already paid for that period.
6. No warranty, limited liability
Kartzy is provided as-is. We work to keep it reliable, but we don't guarantee it will be free of faults or available every second of every day. To the extent the law allows, Web Zooters and Kartzy are not liable for losses arising from a sale between a customer and a seller, from a shop being unavailable, or from content a seller has published.
7. Changes to these terms
We may update these terms as Kartzy grows. If a change is significant, we'll let registered sellers know. Continuing to use Kartzy after an update means you accept the new terms.
8. Governing law
These terms are governed by the laws of the Republic of South Africa.
9. Contact
Kartzy is a project of Web Zooters, Gqeberha, South Africa. Questions about these terms — info@kartzy.co.za, or see our contact page.
This page is a general information notice, not legal advice, and hasn't been reviewed by an attorney. If you need terms tailored to your specific situation, speak to a South African attorney.